At Modish Muse, we believe that true sophistication extends to how we handle your personal information. Just as we carefully select premium fabrics for our collections, we are equally meticulous in protecting your privacy. This policy outlines how we collect, use, and safeguard your data when you visit our website at www.modishmusesales.com.

1. Information We Collect

To provide our fashion-forward clientele with a seamless shopping experience, we may collect:

  • Personal Details: Your name, email address, shipping/billing address, and contact information when you make a purchase or create an account.
  • Payment Information: Credit/debit card details processed through our secure payment gateway (we never store full card numbers on our servers).
  • Order History: Records of your purchases to provide better service and personalized recommendations.
  • Device & Browsing Data: IP address, browser type, and browsing behavior to enhance our website functionality.
  • Communication Records: Correspondence with our Liverpool-based style advisors.

2. How We Use Your Information

Your data allows us to provide the refined shopping experience Modish Muse is known for:

  • Processing your orders for our premium coats, dresses, and lingerie collections
  • Providing customer support from our Liverpool studio
  • Improving our website and product offerings
  • Sending carefully curated communications about new collections (only with your consent)
  • Preventing fraud and ensuring transaction security
  • Complying with legal obligations

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our designs:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws and maintain the same high standards of protection.

5. Data Security

We protect your information with the same care we give to our delicate knitwear:

  • End-to-end encryption for all transactions
  • PCI-DSS compliant payment processing
  • Secure tokenization technology
  • Regular security audits
  • Limited access to personal data

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable
  • Lodge complaints with supervisory authorities

To exercise these rights, please contact our style advisors at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies – like the perfect finishing touch to an outfit – to enhance your experience:

  • Essential Cookies: For shopping cart functionality and secure checkout
  • Performance Cookies: To analyze and improve our website
  • Marketing Cookies: For personalized content (only with your consent)

You may adjust cookie settings through your browser, though this may affect certain features.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you when appropriate.

9. Contact Us

For any privacy-related inquiries, please contact our Liverpool team:

Modish Muse
65 Hanover St, Liverpool, GB L2S 3AT
Email: [email protected]

Thank you for trusting Modish Muse with your personal information – we value this privilege as much as we value crafting timeless fashion pieces for your wardrobe.